nongki303 Privacy Policy

This page describes what we collect when you use nongki303 and how we keep that data protected. We at nongki303 take your privacy seriously. When you create an account, deposit funds, or place bets on our platform, we collect personal information to verify your identity, process payments, and comply with anti-fraud and anti-money-laundering regulations.

We do not sell your data to third parties. We share information only with payment processors, regulatory authorities, and service providers who help us operate nongki303. Your data is encrypted and stored securely. We retain your information only as long as necessary to provide our service and meet legal obligations.

Read this policy to understand what data we collect, how we use it, and what rights you have. If you have questions about your privacy on nongki303, contact our support team.

What data we collect on nongki303

We collect personal data when you create an account on nongki303. This includes your full name, email address, phone number, and date of birth. We also collect your photo ID — passport, national ID, or driver's licence — to verify your identity before you can withdraw funds.

We collect payment information when you deposit. This includes your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history. We do not store your full payment card or e-wallet credentials on our servers — payment processing is handled by secure third-party providers.

We collect usage data when you use nongki303. This includes your login history, games played, bets placed, and account balance. We use this data to detect fraud, prevent abuse, and improve our platform. We also collect your IP address and device information (browser type, operating system) for security purposes.

How we use your data

We use your data to operate nongki303 and provide our service. Specifically, we use your information to:

Verify your identity and prevent fraud.
Process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment.
Comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
Detect and prevent abuse, such as multiple accounts or bonus exploitation.
Respond to your support requests and resolve disputes.
Send you account notifications and updates about nongki303.
Improve our platform and develop new features.

We do not use your data for marketing or advertising without your consent. We do not sell your data to third parties. We do not share your data with unrelated companies.

Identity verification: We collect your name, date of birth, and photo ID to confirm who you are before processing withdrawals.
Payment processing: We collect payment method and transaction history to process deposits and withdrawals securely.
Fraud prevention: We collect usage data and IP address to detect suspicious activity and protect your account.
Regulatory compliance: We collect and retain data to comply with AML and KYC regulations in jurisdictions where we operate.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate nongki303. These include payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification services, and fraud-detection tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We may share your data with regulatory authorities and law enforcement if required by law. We comply with requests from government agencies in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We will notify you of such requests unless legally prohibited from doing so.

Our servers may be located outside your jurisdiction. By using nongki303, you consent to your data being transferred to and stored in other countries. We apply the same security standards regardless of server location.

How long we keep your data

We retain your personal data for as long as your account is active on nongki303. After you close your account, we retain your data for a minimum of 5 years to comply with anti-money-laundering regulations and resolve disputes. After this period, we delete or anonymize your data unless we are required by law to retain it longer.

We retain transaction records (deposits, withdrawals, bets) for at least 7 years to comply with financial regulations and support dispute resolution.

Note: We at nongki303 never delete data if we suspect fraud or if your account is under investigation. We retain such data until the investigation is complete.

Your rights regarding your data

You have the right to access, correct, or delete your personal data on nongki303. You can request a copy of all data we hold about you. You can ask us to correct inaccurate information or delete data that is no longer necessary. Contact our support team to exercise these rights.

We will respond to your request within 30 days. If we cannot fulfill your request (for example, if we are required by law to retain your data), we will explain why. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Cookies and tracking technologies

We use cookies on nongki303 to remember your login, store your preferences, and track your activity for security and analytics purposes. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use nongki303.

We use analytics tools to understand how users interact with nongki303. These tools collect data about page views, clicks, and session duration. This data helps us improve our platform and identify technical issues. We do not use this data to identify you personally.

Security of your data

We at nongki303 use industry-standard encryption and security practices to protect your data. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Your password is hashed and never stored in plain text. We use firewalls, intrusion detection, and regular security audits to protect our systems.

However, no security system is perfect. We cannot guarantee absolute protection against all threats. You are responsible for keeping your nongki303 login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately.

Contact us about privacy

If you have questions about our privacy practices on nongki303, contact our support team through the app. We will respond to your inquiry within 7 days. If you are not satisfied with our response, you may escalate your complaint to our data protection officer.

Changes to this privacy policy

We may update this privacy policy at any time. We will notify you of material changes by email or through the nongki303 app. Continued use of nongki303 after changes means you accept the updated policy. If you do not agree to changes, you must close your account.

Summary

We at nongki303 collect personal data to verify your identity, process payments, and comply with regulations. We do not sell your data to third parties. We share information only with payment processors and regulatory authorities as required. Your data is encrypted and stored securely. You have the right to access, correct, or delete your data. Contact our support team if you have questions about your privacy on nongki303.